Returns

Damage and Returns

If you wish to return any items please call us within 7 days of receiving goods, you have 14 days to return the goods to EASE. All goods must be returned by the customer, Products must be in perfect condition in origional packaging. When the goods are checked your account will be credited the amount of the product as per the invoice.

PLEASE NOTE: All returns are the responsibility of the customer until checked into stock.

To return an item please click;  RETURNS LABEL  and fill in the returns form. 


There are numerous online couriers eg http://www.parceldirect.ie/ who will arrange collection and delivery of the goods, we are happy to help you find a courier if you are having difficulty. It is very important you package the goods well to ensure safe delivery to our factory in Knocktopher


The company must be advised on any damaged goods within 5 days of delivery
Our Address is EASE Ltd, Barrettstown, Knocktopher R95 YA43 .