Safe Shopping

At EASE, your satisfaction and security are our top priorities. Whether you're shopping for your school, crèche, or organisation, we've made it easy to access all the important information you need.  We want to make sure you find shopping with EASE is simple and secure — we’ve gathered all the important info so you can relax and order with confidence..

Below you’ll find quick summaries and direct links to our key policies and resources:


Terms & Conditions

Understand the full terms that apply when ordering from EASE.ie.
🔗 View Terms & Conditions

Delivery Information

Details on delivery times, costs, bulky item surcharges, and how we ship your order.
🔗 View Delivery Information

Returns & Damages

Need to return an item? Find out how to notify us, return products, and get a refund.
🔗 View Returns Policy

Warranty Policy

Information on our 1-year warranty and what is (and isn’t) covered. 
🔗 View Warranty Policy

Privacy & Security

We take your privacy seriously. Learn how your information is used and protected.
🔗 View Privacy Policy

Cookies Policy

How we use cookies to improve your browsing experience.
🔗 View Cookies Policy

Payments & Invoicing

Everything you need to know about accepted payment methods, invoice options, and secure checkout is available on our FAQ page towards the bottom of the page. If you have any questions at all please dont hestitate to contact us.  All orders are invoiced. Schools and organisations can use our Invoice the school option to defer payment. 
🔗 View Payments Policy

Frequently Asked Questions (FAQs)

Find quick answers to common questions about orders, products, payments, and more.
🔗 View FAQs

 Need Help?

If you have any questions or need support, our team is always here to help.
📧 Email: orders@ease.ie
📞 Phone: 0567768088 or just go on to live chat